The Apple Store is the best place to try all of Apple’s products and find great accessories. You can learn something new in a free workshop. Consult with the Business Team about the perfect solutions for your company. Or visit the Genius Bar to get hands-on technical support.

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Rashida Jones 01/08/2017
I made an appointment for 1:15pm. I got there at 1:30 and I was told I would have to wait 30 mins to be seen. Horrible customer service. Tons of employees standing around while tons of customers are waiting to be seen. I was beyond livid because I was on my hour lunch break. I was apprehensive over the phone when I made my appointment that it would take long but the rep said no if u make an appointment they will be waiting for you. Guess what? They weren't. I'm disgusted with this location and the attitudes of the employees as I explained how I was misinformed and now further inconvenienced. So to be clear I wasted my lunch break and still went back to work with no phone. Thanks APPLE
Sergey Nedossekin 25/08/2017
The issue is that there was only one manager helping with my specific problem. But this guy made my day. He was really helpful. 5 stars to the manager, 3 stars to the Apple store Aventura.
Filippo Ricotti 15/07/2017
Lost all my documents! They call themselves genius but my dog would have done better! Watch out from them they are not trained properly! Make all the backups! The only thing they could say is I apologize !?!?!? What!?!? I told you to save my data!!
Mike Decamp 03/08/2017
There is no customer service I placed my order online over 6 hours ago and it's still not ready and all 20 people in this store say they have no way of checking on anything. NO STARS!! This store is the worst. It's like having your money and time held captive and nobody can answer any questions.. the worst experience ever!!!!
Alexander Fedorov 13/09/2017
I wonder how the apple take care about how long you wait for assistance. We spent 2.5 hr waiting . Cause they couldnot fix my friends iwatch. First of all , my friend left watches in near new condition, but somebody repaced them with very used and cracked one. And Apple called him and said that they will not fix it cause they cracked. Whole story is sucks. We have to go 2 times to store and waist a lot if time